Privacy Policy

1. Introduction

Pusaka Murni is committed to handling personal information with the same care and discretion that we bring to our legal work. This Privacy Policy explains how we collect, use, and protect personal data you share with us when you use our website or engage our inheritance law services.

This policy applies to all personal data processed by Pusaka Murni in connection with our website at pusakakmed.world and our services as a legal practice in Melaka, Malaysia. If you have questions, please write to us at [email protected].

2. Data We Collect

We may collect the following personal information when you interact with our website or contact us:

• Your name and contact details (telephone number, email address)
• Information you provide in our contact form or by email
• Details about your enquiry or matter, to the extent you share them voluntarily
• Technical data such as browser type, device, and pages visited (via analytics cookies, if consented)

We do not request sensitive personal information through our website. Any sensitive information shared during a legal engagement is governed separately by professional confidentiality obligations.

Legal basis: We process data on the basis of your consent (for contact form submissions and optional cookies), legitimate interest (for website analytics and improving our services), and in connection with the performance of legal services where engaged.

Retention: Contact form data is retained for up to 24 months. Client engagement records are retained in accordance with Malaysian legal practice obligations, typically for a minimum of seven years.

3. How We Use Your Information

• To respond to your enquiry and communicate with you about our services
• To provide legal advice and assistance where you have engaged us
• To improve our website experience using anonymised analytics data
• To comply with applicable legal and professional obligations under Malaysian law

We do not use your data for unsolicited marketing. If you have made an enquiry and we contact you about related services, this is done on the basis of legitimate interest and you may ask us to stop at any time.

4. Data Sharing

We do not sell or share your personal data with third parties for commercial purposes. We may share information in the following limited circumstances:

• With professional advisors or court bodies as required in the course of your legal matter
• With website service providers (hosting, analytics) under data processing agreements
• Where required by law or by an order of a competent court in Malaysia

5. Cookies

Our website uses essential cookies for basic functionality and, with your consent, analytics cookies to understand how the site is used. You can manage your cookie preferences at any time via our Cookie Policy page. Essential cookies cannot be disabled as they are required for the site to operate.

6. Data Security

We take the security of personal information seriously. Our website uses HTTPS encryption. Internal records are stored on secure systems with restricted access. In the event of a data breach that is likely to cause harm, we will notify affected individuals and the relevant authority in accordance with applicable requirements.

7. Your Rights Under Malaysian Law

The Personal Data Protection Act 2010 (PDPA) governs the processing of personal data in Malaysia. Under this Act, you have the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent for processing where consent is the basis
• Enquire about or request that we cease processing your data in certain circumstances

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable time and in accordance with our obligations under the PDPA.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted data to us, please contact us and we will remove it promptly.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website following an update constitutes acceptance of the revised policy.

11. Contact

For any privacy-related questions or to exercise your rights, please contact us:

• Email: [email protected]
• Address: No. 14, Jalan Hang Jebat, 75200 Melaka, Malaysia
• Telephone: +60 6-2836 4917